Heathrow Airport media information for journalists and the press

Incident on northern runway: update at 11.11

24 May, 2013

Both runways are now open.

Normand Boivin, Heathrow Chief Operating Officer said:

“Heathrow is now fully operational and the airport is returning to normal. All passengers and crew were safely evacuated from the aircraft. BA is currently caring for its customers.

“The temporary closure will result in a number of cancelled flights throughout the day and passengers are advised to check the status of their flight with their airline before travelling to the airport.”

“I would like to pay tribute to BA’s pilots and crew and Heathrow’s fire and airside teams. In particular, I’d like to thank this morning’s airport duty manager Mark Freeman and his team for their quick and professional response to today’s incident.”

Mark Freeman, Heathrow Airport Duty Manager said:

“Incidents like this are extremely rare but the team trains constantly to ensure we are prepared when they occur. I’d like to thank the fire and airside team, emergency services and BA for their calm professionalism in assisting passengers and making the aircraft safe. We were able to reopen the northern runway within two hours of the incident and we are now focused on returning the airport to normal as quickly as possible.”

For further information, journalists are advised to contact the BA press office on 020 8738 5100.

Incident on northern runway: update at 09:32

24 May, 2013

Heathrow’s northern runway is currently closed following an incident involving a BA aircraft. All passengers and crew have been safely evacuated from the aircraft which is currently on the northern runway. There are no reported injuries. The southern runway was closed for a short period and has now reopened.

Our airside team is working with the emergency services to re-open the northern runway as quickly as possible. The temporary closure is likely to result in a number of cancelled flights throughout the day and passengers are advised to check the status of their flight with their airline before travelling to the airport.

For further information, journalists are advised to contact the BA press office on 020 8738 5100.

Incident on northern runway: update at 09:21

24 May, 2013

Heathrow’s northern runway is currently closed following an incident involving a BA aircraft. All passengers and crew have been safely evacuated from the aircraft which is currently on the northern runway. There are no reported injuries. The southern runway was closed for a short period and has now reopened.

For further information, journalists are advised to contact the BA press office on 020 8738 5100.

Incident on northern runway

24 May, 2013

Heathrow’s northern runway is currently closed following an incident involving a BA aircraft. All passengers and crew have been safely evacuated from the aircraft which is currently on the northern runway. The southern runway was closed for a short period and has now reopened.

For further information, journalists are advised to contact the BA press office on 020 8738 5100

Incident on northern runway

24 May, 2013

Due to an incident at Heathrow, both runways are currently closed. All passengers and crew have been safely evacuated from an aircraft which is on the northern runway.

For further information, journalists are advised to contact the BA press office on 020 8738 5100.

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Incident on northern runway: update at 11.11

Incident on northern runway: update at 09:32

Incident on northern runway: update at 09:21

Incident on northern runway

Incident on northern runway

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